DESCRIPTION:
Drive transformative technical programs that solve complex retail challenges by bridging science, data engineering, and business operations at Amazon scale. You'll own end-to-end delivery of ML/AI-powered solutions that impact billions in gross merchandise sales and hundreds of millions of customers worldwide, while collaborating with Applied Science, Data Engineering, Finance, and Retail leadership across the organization.

Key job responsibilities
Lead end-to-end technical program delivery across ML/AI development, data pipeline architecture, and science-driven solutions that address critical retail challenges including catalog enrichment, defect root-cause analysis, cost allocation, and profitability modeling

Partner across retail organizations to identify customer problems, define technical solutions, and deliver measurable improvements in collaboration with Selection, Supply Chain, Category, and Marketplace teams

Serve as technical liaison between Applied Science, Data Engineering, and Business teams,



translating business requirements into technical specifications and ensuring models are production-ready for scale

Drive architecture and system design discussions that evaluate trade-offs and ensure solutions support scalability, reliability, and cost-efficiency across large-scale retail operations

Manage cross-functional dependencies and competing priorities across Science, Engineering, Finance, Operations, and Retail organizations, driving alignment at executive leadership levels and implementing risk mitigations

A day in the life
As a Senior Technical Program Manager in Retail Business Services, you'll navigate the intersection of machine learning innovation and retail operations. Your day might include facilitating a design discussion with our Applied Science team to evaluate trade-offs in a current catalog enrichment model, then pivoting to align cross-functional stakeholders on data pipeline architecture for supply chain defect elimination. Yo

📌 Sr. Technical Program Manager, Rbs Tech (Bengaluru)
🏢 ADCI - BLR 14 SEZ - F07
📍 Bengaluru