Key Responsibilities:
- Test and diagnose laptops and desktops.
- Repair and replace hardware components such as SSDs, RAM, keyboards, displays, batteries, and fans.
- Install and configure Windows, drivers, and software.
- Perform functional and cosmetic grading of devices.
- Conduct BIOS configuration and system diagnostics.
- Ensure devices pass quality checks before dispatch.
- Maintain repair records and inventory updates.
- Keep the workspace organized and follow company quality standards.
Requirements:
- 1-5 years of experience in laptop/desktop repair.
- Knowledge of Dell, HP, Lenovo, Apple, and other major brands.
- Strong troubleshooting and hardware repair skills.
- Experience with Windows installation and system configuration.
- Basic motherboard-level troubleshooting is a plus.
- ITI, Diploma, or equivalent qualification preferred.