1. Hospital Operations Management
- Hospital के Daily Operations को Manage करना
- OPD, IPD, ICU, Emergency एवं Front Office की निगरानी करना
- सभी Departments के बीच Coordination बनाए रखना
- Hospital Workflow को Smooth बनाना
2. Staff Management
- Doctors, Nurses, Front Office एवं Support Staff की Monitoring
- Staff Attendance एवं Duty Management
- Discipline एवं Qualified Behaviour Maintain करवाना
- Staff Training एवं Performance Monitoring
3. Patient Service Management
- Patient Experience Improve करना
- Complaint Handling एवं Patient Satisfaction सुनिश्चित करना
- Admission एवं Discharge Process की निगरानी
- Emergency Situation Coordination
4. Front Office & Billing Supervision
- Reception एवं Billing Department को Monitor करना
- Cash Collection एवं Billing Accuracy की जांच
- Insurance एवं TPA Coordination
- Patient Registration Process Improve करना
5. Administrative Coordination
- Hospital Policies Implement करवाना
- सभी विभागों के बीच Communication Maintain करना
- Government एवं Legal Compliance पर निगरानी रखना
- NABH एवं Quality Standards Follow करवाना
6. Inventory & Vendor Management
- Medicines एवं Medical Consumables की Availability सुनिश्चित करना
- Stock एवं Purchase Monitoring
- Vendors एवं Suppliers से Coordination
7. Marketing & Public Relations Support
- Health Camps एवं Awareness Programs में Coordination
- Local Area Branding Activities Support करना
- Referral Doctors एवं Local Contacts Maintain करना
8. Emergency & Crisis Management
- Emergency Situations में Quick Decision लेना
- Critical Operational Issues Handle करना
- Patient एवं Staff Safety सुनिश्चित करना
आवश्यक योग्यता (Qualification)
- Hospital Administration / Healthcare Management में Degree या Experience
- MBA (Hospital Administration) Preferred
- Healthcare Industry Experience होने पर प्राथमिकता
आवश्यक कौशल (Skills Required)
- Leadership Skill
- Staff Handling Ability
- Communication Skill
- Problem Solving
- Decision Making
- Patient Handling Understanding