About Us: Fight The Sunrise (FTS) is dedicated to crafting personalized fitness journeys that seamlessly integrate into our clients' lifestyles. Our science-based programs focus on sustainable health transformations without imposing restrictive diets or rigid timelines. We emphasize balance, allowing clients to enjoy all aspects of life while achieving their fitness goals.
Role Summary: As an Inside Sales Assistant at FTS, you'll be the primary point of contact for prospective clients. Your role involves engaging with incoming leads, understanding their fitness aspirations, and effectively communicating how FTS's personalized programs can help them achieve their goals. Your main objective is to convert inquiries into committed clients through insightful consultations and consistent follow-ups.
Key Responsibilities:
- Consultative Selling: Conduct personalized consultations to assess potential clients' fitness goals, lifestyle, and preferences,
recommending suitable FTS programs.
- Relationship Building: Establish and maintain robust relationships with prospective clients, guiding them through the decision-making process with empathy and expertise.
- CRM Management: Utilize CRM tools to document interactions, track progress, and manage the sales pipeline effectively.
- Target Achievement: Meet and strive to exceed weekly and monthly sales conversion targets.
- Feedback Loop: Relay insights from client interactions to the marketing and program development teams to enhance FTS offerings and client satisfaction.
Qualifications:
- Experience: 2-3 years in inside sales, telesales, or customer relationship roles, preferably within the fitness, wellness, or lifestyle sectors.
- Communication Skills: Exceptional verbal and written communication skills in English.
- Empathy and Understanding: Ability to connect with individuals on a personal level, understanding th