About GridRay (and Gridverse)

Gridverse is building foundational infrastructure for the global multi-channel commerce ecosystem. It's the parent company behind a portfolio of products that collectively address how products are distributed, discovered, and sold across channels — Amazon, Flipkart, D2C, offline, social commerce, and more — at a global scale.

GridRay is one core product in this infrastructure layer. We're a B2B2C distribution network platform that connects brands with resellers, manages authorization (who sells what, where, at what price), and handles fulfillment and payments.

Unlike a marketplace (where sellers compete), GridRay is network building — brands authorize individual resellers, set dealer pricing, and control which channels they sell on. Resellers get zero-inventory access to authorized products.

We're scaling with real brands and real resellers, and building for global expansion.

This isn't a side project — it's foundational infrastructure for how commerce works globally.

The Role





You'll help GridRay shape how operational decisions are made at scale — by building and testing Claude-powered workflows that handle routine decisions, so our team can focus on judgment calls and strategy.

You're not managing a team; you're managing workflows and processes. You'll learn how to integrate AI into ops, design decision logic, and watch it work in production.
- What You'll Do_

→ You write the logic; Claude executes it at scale

2. Own ops metrics

→ Reseller approval SLA, same-day dispatch rate, brand satisfaction, return trends

3. Make judgment calls
→ When to approve/reject resellers, when to escalate, when a brand's policy is unclear

4. Build repeatable processes
→ SOPs for reseller onboarding, brand authorization, order disputes, return management

5. Work cross-functionally
→ With Brands (on authorization), Finance (on wallet settlements), Tech (on integrations), Support (on escalations)

What We're Looking For

You have 1-3 years of op

📌 Operations Manager (Delhi)
🏢 Gridverse Innovations (P
📍 Delhi