Company: Elses Digital System Pvt. Ltd.
Location: Indore, Madhya Pradesh

Job Type: Full time
Experience: 0-2 Years
Qualification: 12th Pass / Graduate

Job Summary

Key Responsibilities
- Contact customers regarding service requests, pending pickups, deliveries, and open work orders.
- Provide timely updates on service status and resolve customer queries professionally.
- Follow up with customers to ensure timely completion of service requests.
- Encourage customers to participate in post-service feedback (NPS).
- Maintain accurate records of customer interactions and daily call reports.
- Coordinate with service centers and internal teams for smooth service operations.
- Ensure a positive customer experience through effective communication and follow-up.

Required Skills:




- Good verbal communication skills in Hindi and basic English.
- Basic knowledge of MS Excel and computer operations.
- Strong customer handling and follow-up skills.
- Good interpersonal and problem-solving abilities.
- Ability to work in a fast-paced environment.
- Positive attitude and willingness to learn.

Eligibility
- 12th Pass or Graduate.
- 0-2 years of experience in Telecalling, Customer Support, Customer Service, or BPO.
- Freshers with excellent communication skills are welcome to apply.

Pay: ₹15,000.93 - ₹25,000.32 per month

Benefits:
- Health insurance
- Provident Fund

Work Location: In person

📌 Tele Caller Executive (Indore)
🏢 ELSES DIGITAL SYSTEM
📍 Indore