Key Responsibilities:
- Make outbound calls to prospective customers using the provided database.
- Introduce the company's ERP software and explain its key features and perks.
- Identify customer requirements and qualify leads.
- Schedule product demonstrations or meetings for the Sales Team.
- Maintain accurate records of customer interactions in CRM/Excel.
- Build and maintain positive relationships with prospects.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Coordinate with the Sales Team regarding qualified leads and customer feedback.
- Stay updated on company products, services, and industry trends.
Required Skills:
- Excellent verbal communication skills in English and Hindi.
- Good interpersonal and convincing abilities.
- Strong negotiation and persuasion skills.
- Basic knowledge of MS Office (Excel, Word, Outlook).
- Ability to handle customer objections professionally.
- Positive attitude with a target-oriented approach.
- Quick learner and self-motivated
Preferred Qualifications:
- Graduate in any discipline.
- Previous experience in telecalling, customer service, inside sales, or lead generation will be an added advantage.
- Experience in B2B sales or IT/software industry is preferred.
What We Offer
- Paid Sick Leave as per company policy.
- Healthy work-life balance with alternate Saturdays and all Sundays as weekly offs.
- Comprehensive training on ERP software, products, and sales processes.
- Opportunities for professional growth and career advancement within the organization.
- Exposure to innovative ERP solutions and diverse business industries.
Key Performance Indicators (KPIs)
- Number of outbound calls made.
- Qualified leads generated.
- Product demos scheduled.
- Follow-up conversion rate.
- Monthly target achievement.
- CRM data accuracy and timely updates.