Location: Lalpur, Ranchi (Work from Office)
Position: Relationship Manager
Salary: ₹20,000 - ₹30,000 (In-hand)
Experience: 1-3 Years
About the Role
Key Responsibilities
- Develop and maintain strong relationships with existing and prospective clients.
- Understand client requirements and provide suitable solutions and support.
- Ensure a high level of customer satisfaction by addressing queries and resolving concerns promptly.
- Conduct regular follow-ups with clients to maintain long-term relationships.
- Coordinate with internal teams to ensure smooth service delivery.
- Identify opportunities for upselling and cross-selling company services.
- Maintain accurate records of client interactions, follow-ups, and feedback.
- Meet monthly customer engagement and business development targets.
- Prepare daily, weekly, and monthly client activity reports.
- Represent the company professionally during meetings, client visits,
and business interactions.
Requirements:
- Bachelor's degree in any discipline.
- 1-3 years of experience in Relationship Management, Customer Service, Business Development, Sales, or Hospitality.
- Excellent communication and interpersonal skills in Hindi and English.
- Strong customer handling, negotiation, and problem-solving abilities.
- Basic knowledge of MS Office (Excel, Word, Outlook).
- Self-motivated, target-oriented, and able to work effectively in a team environment.
What We Offer
- ₹20,000 - ₹30,000 (In-hand) salary.
- Performance-based incentives.
- Career growth and learning opportunities.
- Supportive and qualified work environment.
- Training and development programs.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Relationship Manager (Ranchi)
🏢 YLO ( Your Local Online)
📍 Ranchi
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