Customer Service: Warmly greet customers upon entry and offer assistance tailored to their needs. b) Product Knowledge: Provide detailed information about store products, services, and ongoing promotions. c) Customer Interaction: Address customer inquiries and resolve complaints promptly and courteously, ensuring a positive shopping experience. d) Product Assistance: Guide customers in locating products within the store, offering personalized recommendations as needed. e) Sales Promotion: Actively promote and upsell products to enhance the overall shopping experience and meet sales targets. f) Returns & Exchanges: Manage returns, exchanges, and refunds in accordance with store policies, ensuring customer satisfaction. g) Store Knowledge: Maintain a thorough understanding of current sales, promotions, and store policies to assist customers effectively. h) Restocking & Display: Assist in restocking shelves, ensuring products are displayed neatly and attractively to maximize visibility. i) j) Inventory Monitoring:
Monitor inventory levels and promptly notify management of low stock items to prevent shortages. Stock Checks: Participate in periodic stock checks and assist with inventory audits to maintain accurate stock records. k) Merchandising: Maintain attractive and organized product displays, ensuring all pricing and promotional signage is accurate and up-to-date. l) Promotional Setup: Assist in setting up promotional displays and seasonal changes, ensuring they are visually appealing and strategically placed. m) Customer Environment: Create a welcoming and positive environment that enhances the customer experience and encourages repeat visits. n) Store Maintenance: Maintain a clean, tidy, and hazard-free sales floor and assist with store opening and closing duties while adhering to health and safety guidelines. o) Perform various tasks as and when given by the senior management