About the Role

The AI Evaluations Team Lead II is responsible for leading the successful delivery of AI evaluation programs, ensuring high-quality execution, operational excellence, and alignment across multiple workstreams. This role oversees a team of AI Evaluations Specialists and SMEs, managing capacity, prioritisation, and execution to ensure evaluation outputs are delivered accurately, consistently, and at scale.

As the primary operational lead for the program, the Team Lead partners closely with program teams to align on priorities, manage delivery commitments, escalate risks, and ensure evaluation insights translate into measurable improvements across AI-powered support experiences. Their impact extends beyond team performance to driving program effectiveness, scalability, and business insights.
- Lead and develop a team of AI Evaluations Specialists and SMEs, fostering a high-performance culture focused on quality, accountability, and continuous improvement.
- Own delivery outcomes across evaluation programs, ensuring work is prioritized, executed,



and completed against agreed timelines, quality standards, and stakeholder expectations.
- Manage workforce planning, capacity allocation, and workload prioritization across multiple evaluation workstreams and business priorities.
- Partner with Program teams to align on upcoming initiatives, sprint planning, evaluation requirements, and delivery commitments.
- Act as the primary escalation point for operational risks, delivery blockers, resource constraints, and cross-functional dependencies.
- Ensure evaluation findings, insights, and recommendations are effectively communicated to stakeholders and translated into actionable improvement opportunities.
- Drive operational governance across evaluation programs, including performance reviews, delivery tracking, quality oversight, and risk management.
- Monitor program health and performance metrics, identifying trends, gaps, and opportunities to improve efficien

📌 Ai Evaluations Lead, Global Manual Evaluations (Hyderabad)
🏢 Uber
📍 Hyderabad