Key Responsibilities:
- Manage and maintain CRM data, users, and system access.
- Update customer, lead, and sales information accurately.
- Prepare CRM reports, dashboards, and KPI analytics.
- Develop and manage CRM workflows and automation.
- Analyze customer data and support customer segmentation.
- Provide CRM user training and technical support.
- Coordinate with IT/vendors for CRM integration and troubleshooting.
- Suggest improvements to enhance CRM efficiency and data quality.
Key Skills: CRM Management | MS Excel | Data Analysis | Reporting | Automation | Communication | Problem Solving
Pay: ₹15,000.00 - ₹30,000.00 per month
Advantages:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund