Key Responsibilities
- Provide technical support to internal teams.
- Monitor support tickets and ensure timely resolution or escalation.
- Coordinate with the development team for bug tracking and resolution.
- Verify and test fixes before deployment.
Eligibility Criteria
- Recently completed B.Tech/B.E. in Computer Science, Information Technology, or related fields.
- Robust willingness to learn and work in a fintech environment.
- Valuable communication and problem-solving skills.
Required Technical Skills
- Basic knowledge of JavaScript, Node.js, and React.js.
- Familiarity with REST APIs and API testing tools such as Postman.
- Basic knowledge of databases such as MySQL or MongoDB.
- Understanding of Git and version control concepts.
- Basic knowledge of Linux commands and server environments.
- Familiarity with browser debugging tools and troubleshooting techniques.
What You'll Gain
- Hands-on exposure to live fintech products and customer support operations.
- Experience working with modern web technologies including Node.js and React.
- Opportunity to collaborate with product, development, and operations teams.
- Mentorship from experienced professionals.
- Internship Certificate and potential Pre-Placement Offer (PPO) based on performance.