Hotel General Manager (Sayajiganj)

Hotel General Manager (Sayajiganj)

13 Aug
|
Hotel Sera premium
|
Sayajiganj

13 Aug

Hotel Sera premium

Sayajiganj

Hiring: Operations Manager

For Hotel Sera (40 rooms), Sarvottam Veg Restaurant, Western Non-Veg Restaurant & Seraphina Banquet, Vadodara.

About Us

We operate
- Sarvottam Restaurant (Pure Veg)
- Western Restaurant (Non-Veg)
- Seraphina Banquet
- Hotel Sera (40 Rooms)

Responsibilities:
- Manage daily operations of restaurants, banquets, and hotels.
- Supervise staff and ensure service quality.
- Handle guest complaints and improve guest satisfaction.
- Monitor sales, expenses, and inventory.
- Increase restaurant and banquet business.
- Coordinate with all departments for smooth operations.
- Prepare daily operational reports.

Position

Operations & Revenue Manager - F&B;, Banquet & Guest Services

Reporting To

Managing Director / General Manager

Overall Objective

To maximize revenue, guest satisfaction, operational efficiency, and profitability across:
- Sarvottam Restaurant
- Western Restaurant
- Seraphina Banquet
- Hotel Sera Food & Guest Services
- ✔ Experience: 5+ Years in Hotel/Restaurant Operations
✔ Solid Team Management & Guest Handling Skills
✔ Knowledge of Sales,



Cost Control & Daily Operations
- Salary: ₹40,000-₹60,000 + Incentives
- Contact: SOHEL : (phone hidden)

Key Result Areas (KRAs)

Restaurant Business Management

Sarvottam Restaurant
- Increase family dining footfall
- Develop thali, combo, and group packages
- Improve repeat customer ratio
- Control food costs

Western Restaurant
- Increase railway passenger and local customer business
- Promote signature dishes and meal combos
- Manage quality and service standards
- Increase takeaway and delivery sales

Seraphina Banquet

Responsible for:
- Wedding functions
- Engagement ceremonies
- Birthday parties
- Corporate meetings
- Community events

Targets
- Monthly banquet booking target
- Advance booking pipeline
- Lead conversion ratio
- Event profitability

Expected Activities
- Meet event planners
- Meet local businesses
- Create banquet packages
- Promote seasonal offers

Hotel Revenue Enhanc

📌 Hotel General Manager (Sayajiganj)
🏢 Hotel Sera premium
📍 Sayajiganj

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