Job Role
- Senior Data Analyst
- Department
- Operations
- Experience
- Minimum 10 years
- Location
- Mumbai
- Key Responsibilities:
- Integrate data from various sources to create a comprehensive view of the SMS, Flashcall and Omnichannel performance
- Analyse large datasets to identify trends, patterns, correlations, and anomalies.
- Partner with cross-functional teams to deliver automated reporting and dashboards
- Create data visualizations and reports to present data-driven insights.
- Document data analysis processes, methodologies, and results for future reference.
- Collaborate with cross-functional teams to integrate data from different sources/platform and help create a unified view
- Conceptualize and run analyses that generate insights on traffic pattern to help further develop and improve market position.
- (Potentially short term/until platforms harmonization) Supervise a BPO team in charge of suppliers cost management, coach team and support automation of the process
- Data analysis and modeling:
- Extract, clean,



and transform complex pricing data from various sources (CRM, sales data, market research).
- Build statistical models and predictive algorithms to forecast pricing impacts on revenue and profitability.
- Analyze customer segmentation data to identify price sensitivity and optimal pricing tiers.
- Pricing strategy development:
- Identify market trends and competitor pricing to inform pricing strategy adjustments.
- Develop and evaluate different pricing models (cost-plus, value-based, competitive) based on market analysis.
- Conduct sensitivity analysis to assess the impact of pricing changes on key metrics.
- Business collaboration:
- Partner with sales teams to identify pricing opportunities and address customer pricing concerns.
- Collaborate with marketing to align pricing strategies with product positioning and promotions.
- Present data-driven insights and pricing recommendations to senior management.
- Reporting and visualization:
- C

📌 Senior Data Analyst (Mumbai)
🏢 route mobile
📍 Mumbai