Position Title: Account Manager - Post-Payment & Collections
Employment Type: Full-Time
Work Timings: 8:00 PM - 5:00 AM IST (Monday to Friday)
Compensation: ₹25,000 - ₹35,000 per month
Mode of Work: Work from Office
Reporting To: Operations Head / Founder
Industry: U.S. IT Staffing & Recruitment
Language Requirement: Excellent Spoken & Written English (mandatory)
ABOUT ASPIRE JOBS
ROLE OVERVIEW
KEY RESPONSIBILITIES
- Track overdue accounts and proactively implement collection strategies.
- Negotiate payment plans and resolve payment disputes professionally.
- Maintain accurate payment records, installment tracking, and account status updates.
- Coordinate with recruitment, enrollment, and operations teams regarding payment-related matters.
- Issue payment reminders, receipts, and overdue notices.
- Identify and escalate high-risk or non-responsive accounts.
- Prepare daily and weekly collection reports for management review.
REQUIRED QUALIFICATIONS & SKILLS
- Excellent spoken and written English communication skills.
- Strong negotiation and persuasion abilities.
- Ability to confidently handle payment objections and difficult conversations.
- Professional phone etiquette and relationship management skills.
- Experience in collections, account management, customer support, inside sales, EdTech counseling, recruitment operations, or related fields.
- 1-4 years of relevant experience preferred.
- Experience handling installment-based or recurring payment collections is an advantage.
- Proficiency in CRM systems, Microsoft Excel, and basic reporting tools.
WHAT WE OFFER
- Competitive salary package of ₹25,000 - ₹35,000 per month.
- Stable full time night-shift opportunity.
- Career growth within the U.S. staffing and recruitment industry.
- Professional and performance-driven work environment.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Internet reimbursement
- Paid time off