Key Responsibilities
- Make outbound calls to prospective and existing customers to promote agro products.
- Generate qualified leads and schedule follow-ups for the sales team.
- Explain product features, benefits, pricing, and ongoing offers.
- Handle customer inquiries and resolve basic concerns professionally.
- Maintain accurate customer records and call logs in the CRM or company database.
- Follow up with existing customers for repeat orders and feedback.
- Coordinate with the sales and logistics teams regarding order status and deliveries.
- Achieve daily, weekly, and monthly calling and sales targets.
- Build and maintain strong customer relationships through regular communication.
- Stay updated on product knowledge and market trends in the agriculture sector.
Required Qualifications
- Graduate in any discipline (Agriculture background preferred).
- Freshers are welcome; 0-2 years of telecalling, telesales, or customer service experience is an advantage.
- Experience in the agriculture, fertilizer, seeds, pesticides,
or agro-products industry will be preferred.
Required Skills:
- Excellent verbal communication and convincing skills.
- Strong customer service and relationship management abilities.
- Basic knowledge of agricultural products and farming practices is an advantage.
- Valuable computer skills, including MS Office and CRM software.
- Ability to achieve sales targets and work under pressure.
- Strong negotiation and follow-up skills.
- Fluency in English, Hindi, and regional language(s) is preferred.
Preferred Attributes
- Positive attitude and self-motivation.
- Good listening and problem-solving skills.
- Strong organizational and time management abilities.
- Team-oriented with a customer-first approach.
- Willingness to learn new products and sales technique