Senior Client Servicing Executive

Position Overview

The Senior Client Servicing Executive will play a critical role in driving client satisfaction, revenue growth, and seamless event delivery. This position requires a highly skilled qualified who can confidently manage premium clients, lead project discussions, handle budgets & costing, and oversee end-to-end coordination with internal teams and external partners.

You must demonstrate strong communication, negotiation ability, creative thinking, and leadership in every client interaction.

Key ResponsibilitiesA. Client Relationship Management
- Act as the primary point of contact for all assigned clients.
- Build and maintain long-term, trust-driven client relationships.
- Understand the client’s event objectives and convert them into well-defined briefs.
- Conduct client meetings, presentations, and strategic discussions confidently.

B. Planning & Strategy
- Convert client briefs into strong event concepts, ideas, and themes.
- Present company portfolio, capabilities, market trends, and creative suggestions.




- Develop highly polished presentations, mood boards, and proposal decks.
- Conduct in-depth research on new themes, décor trends, and creative directions.

C. Costing & Budgeting
- Prepare accurate costings and quotations in coordination with the costing team.
- Ensure budgets are realistic, competitive, and aligned with client expectations.
- Maintain profitability without compromising on quality.
- Explain budgets, line items, and value additions clearly to clients.

D. Negotiation & Closure
- Handle client negotiations with confidence and clarity.
- Follow up proactively to convert proposals into confirmed business.
- Negotiate with vendors/artists to maintain cost efficiency.

E. Project Delegation & Execution Oversight
- Brief the Project Head and internal teams thoroughly on client expectations.
- Ensure the execution team works exactly as per the approved plan.
- Monitor timelines, quality checks

📌 Senior Client Service Executive (Surat)
🏢 Kahani By I2c Events
📍 Surat