Key Responsibilities
- Act as the primary point of contact for customers for service-related queries and

support.
- Coordinate with operations, installation, and logistics teams to resolve customer issues.
- Track customer requests, complaints, and service updates in the system.
- Provide regular updates to customers regarding service progress or issue resolution.
- Maintain accurate customer records and service documentation.
- Ensure timely follow-ups and closure of customer requests.
- Support the team in maintaining positive client relationships and service quality.
- Assist in identifying recurring issues and suggesting process improvements.

Required Skills & Qualifications
- Bachelor’s degree in Business Administration, Commerce,



or related field.
- 1-3 years of experience in customer support, client coordination, or service operations.
- Good communication and interpersonal skills.
- Ability to handle multiple customer requests and prioritize tasks.
- Familiarity with CRM tools or ticketing systems is preferred.
- Solid problem-solving and coordination skills.
- Customer-focused mindset with strong attention to detail.

Pay: ₹10,263.16 - ₹15,000.00 per month

Benefits:
- Work from home

Work Location: In person

📌 Support Executive (Lucknow)
🏢 Zunpulse
📍 Lucknow