Company Overview:
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive setting that supports employees and empowers them to reach their full potential.

Job Overview:
Senior Business Systems Analyst - Results Delivery Office (RDO)

Location:On-site - Hyderabad India (minimum of 3 nights a week in for cross over time with PST leadership)

Role Description:




The Senior Business Systems Analystrole offers an exciting opportunity to join a small, high-performing technology team supporting the Results Delivery Office (RDO).

This is a versatile, hands-on role suited for someone who can wear many hats across business analysis, product support, roadmap planning, low-code/no-code automation, AI solution enablement, documentation, testing, release support, and operational maintenance. The role is especially well suited for a technically minded analyst or engineer who enjoys client-facing work, thrives in ambiguity, takes initiative, and wants to help a small team deliver high-value technology outcomes.

Roles & Responsibilities:
- Partner with RDO leaders, business stakeholders, product owners, architects, engineers, and vendors to understand business objectives and translate them into actionable technology roadmap items, features, user stories, and requirements.
- Support new and existing AI pro

📌 Senior Business Systems Analyst (Hyderabad)
🏢 Milestone Technologies
📍 Hyderabad