Client Servicing Executive (Navi Mumbai)

Client Servicing Executive (Navi Mumbai)

13 Aug
|
Neo Narratives
|
Navi Mumbai

13 Aug

Neo Narratives

Navi Mumbai

Client Servicing Executive - Digital Marketing

Job Type: Full time
Location: Mumbai / Navi Mumbai
Work Mode: Hybrid - 2 days WFO, 3 days WFH
Working Hours: 11:00 AM - 8:00 PM
Working Days: Monday to Friday
Experience: Freshers welcome; prior experience in client servicing or digital marketing is a plus
- About the Role_

We are looking for a Client Servicing Executive who is organized, proactive, and genuinely interested in building a long-term career in marketing.

You will work closely with clients and internal creative, content, strategy, and media teams to manage and execute digital marketing projects across multiple industries. This role offers hands-on exposure to social media marketing, branding, websites, content, campaigns, and client management.

This is a great opportunity for someone who enjoys working in a fast-paced environment, managing multiple projects, and learning how digital marketing projects come together from brief to execution.
- Key Responsibilities_
- Act as the primary point of contact for assigned clients, handling queries, providing updates,



and ensuring a smooth client experience.
- Coordinate and execute branding, website, social media marketing, and digital marketing projects.
- Understand client briefs, requirements, brand guidelines, and objectives, and communicate them effectively to internal teams.
- Work closely with creative, content, strategy, design, and media teams to ensure timely and quality project delivery.
- Maintain project timelines, trackers, task lists, and reports.
- Follow up with internal teams and ensure deliverables are completed within agreed timelines.
- Proactively identify potential issues, suggest solutions, and escalate concerns when required.
- Build a strong understanding of each client's brand, tone of voice, audience, and marketing goals.
- Manage multiple clients and projects simultaneously while maintaining attention to detail.
- Develop a working understanding of social media platforms and how digi

📌 Client Servicing Executive (Navi Mumbai)
🏢 Neo Narratives
📍 Navi Mumbai

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