About the role:
- Partner with Regional Sales teams to assess capability gaps and develop annual, quarterly, and monthly training plans aligned to business priorities and retail KPIs.
- Design and deliver engaging classroom, virtual, and in-store learning programs for Franchisee Trainers, Store Managers, and retail teams.
- Lead onboarding and capability-building journeys for recent hires and newly promoted Store Managers while strengthening the Franchisee Trainer ecosystem through Train-the-Trainer initiatives.
- Collaborate with Subject Matter Experts and the Content team to continuously enhance learning content, tools, and digital learning experiences.
- Manage end-to-end execution of training programs, ensuring timely delivery, learner engagement, governance, and adherence to budgets and timelines.
- Measure learning effectiveness through assessments, learner feedback, retail performance metrics, and post-training action plans to drive measurable business impact.
- Analyze store performance trends and recommend targeted capability interventions to improve conversion, UPT, ATV,



customer experience, and overall store productivity.
- Coach Franchisee Trainers and retail leaders to improve learning transfer, capability development, and operational execution across the region.
- Build strong partnerships with Regional Sales teams and cross-functional stakeholders to ensure learning solutions support business objectives and operational excellence.
- Continuously improve learning programs by leveraging participant feedback, performance insights, and evolving business needs to deliver sustainable capability development.

About you:
- Experience & Background: 12-15 years of experience in Learning & Development, Retail Training, or Capability Building within retail, apparel, hospitality, or consumer-facing industries.
- Education & Certifications: Bachelor's degree required; Master's degree preferred. Professional training certifications will be an added advantage.
- Learnin

📌 Specialist Retail Training (Mumbai)
🏢 Levi Strauss
📍 Mumbai