13 Aug
|
Skylor Institute
|
Bathinda
13 Aug
Skylor Institute
Bathinda
Job Title: Telecaller & Front Desk Manager
Organization: Skylor Institute
Location:Gali No. 29, Ajit Road, Near Gurudwara Sahib, Bathinda, Punjab-151001
Job Type: Full time
About Skylor Institute
Skylor Institute is a leading coaching institute committed to helping students achieve academic excellence and success in competitive examinations. We provide expert coaching for Classes 11 & 12, board examinations, and a wide range of competitive exams, including CLAT, CUET, IPMAT, NDA, SSC, Banking, and other career-oriented entrance tests.
As a Telecaller & Front Desk Manager, you will be one of the first points of contact for students and parents, playing a vital role in delivering an exceptional experience and helping aspiring learners take the first step toward their educational goals.
Job Summary
Telecalling Responsibilities
- Make outbound calls to prospective students and parents from provided leads.
- Explain institute programs, courses, workshops, and admission procedures.
- Maintain accurate records of calls, follow-ups, and student interactions.
- Handle incoming calls professionally and resolve queries effectively.
- Generate daily, weekly, and monthly lead status reports.
Front Desk Management
- Welcome and assist students, parents, visitors, and guests professionally.
- Manage walk-in inquiries and provide complete information about courses and services.
- Maintain visitor records and appointment schedules.
- Coordinate student counseling sessions and meetings.
- Handle basic administrative and office support tasks.
- Ensure the reception area remains organized, clean, and presentable.
Admission Support
- Assist students with admission forms and documentation.
- Coordinate with the counseling and academic teams regarding admissions.
- Maintain admission records and student databases.
- Support enrollment campaigns, events, and promotional activities.
Administrative Duties
- Maintain student records and office files.
- Coordinate with faculty and man
📌 Tele-caller and Front Desk Manager (Bathinda)
🏢 Skylor Institute
📍 Bathinda