Key ResponsibilitiesFront Office Management
- Welcome and assist visitors, customers, vendors, and guests in a courteous and professional manner.
- Maintain the reception area in a clean, organized, and presentable condition.
- Ensure visitors are registered and issued visitor passes as per company policy.
Telephone & Communication
- Receive, screen, and transfer incoming telephone calls.
- Take messages accurately and forward them to the concerned employees.
Administrative Support
- Manage incoming and outgoing couriers, parcels, and postal correspondence.
- Maintain records of inward and outward documents.
- Coordinate meeting room bookings and visitor arrangements.
- Support HR and Admin departments with routine administrative tasks.
Documentation & Records
- Maintain visitor registers and reception records.
- Keep updated contact lists of employees, vendors, and emergency contacts.
- Assist in filing, scanning, photocopying, and document management.
Office Coordination
- Coordinate with housekeeping to ensure cleanliness of reception and meeting rooms.
- Coordinate with security regarding visitor entry and exit.
- Arrange refreshments for guests and meetings when required.
- Assist in organizing company events and employee engagement activities.
Required Qualifications
- Graduate in any discipline (preferred).
- Diploma or certification in Front Office Management is an added advantage.
Experience
- 1-3 years of experience as a Receptionist, Front Office Executive, or Administrative Assistant.
- Fresh graduates with excellent communication skills may also be considered.
Required Skills:
- Excellent verbal and written communication skills.
- Pleasant personality with a professional appearance.
- Strong interpersonal and customer service skills.
- Good knowledge of MS Office.
- Ability to multitask and manage time effectively.
- Basic knowledge of office administration.
- Robust organizational and record-keeping skills.