DESCRIPTION:
"Please note that this job is a seasonal role (FTC) for 12 months on the payroll of Amazon."
You will primarily be responsible for adhering to SOP and meeting the assigned goals. Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management.
A day in the life of a Sr Compliance Associate: You follow the SOP, feedback and guidance provided to ensure incoming requests are fulfilled with optimal productivity, assured quality, and within set SLAs. You support the team and organization in various projects.
Your job responsibilities as a Sr Compliance Associate may include
- Key job responsibilities:
- Fulfil incoming requests following set Standard Operating Procedures (SOPs) and adhering to Service Level Agreements (SLAs)
- Maintain defined quality standards.
- Provide ideas, collaborate across internal teams and stakeholders for process improvement projects.
Basic qualifications:
- Bachelor’s degree (preferably in Engineering or Business)
- 1 to 3 years of experience in data-driven business operations processes - Business Process Outsourcing, Operations processes
- Attention to detail and capability to work on multiple processes.
- Desire to work in a fast-paced, challenging environment and passion for delivering outstanding customer experience
- Excellent analytical, problem solving and logical reasoning skills
- Excellent communication skills in written and oral English with the ability to converse in a professional and mature manner.
- Interest in e-Commerce/Online business
- Passion for innovation, automation and operational excellence
Preferred qualifications:
- Database management and data analysis experience, including knowledge of SQL querying
- Knowledge of basic Programming Languages like Python, VB, HTML, XML feeds,
- Ability to write macros in MS Excel aimed at improving processes