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- Medical Receptionist: Tasks, Skills, Salary, and How to Get Started

Medical Receptionist: Tasks, Skills, Salary, and How to Get StartedWritten by Coursera Staff - Updated on Sep 11, 2025Share

Explore the kinds of settings in which medical receptionists work, their typical day-to-day responsibilities, and what you'll need to get started in this key role.

Key takeaways
- Medical receptionists are administrative professionals who are the first point of contact in a health care setting.
- This may be an ideal role if you're interested in the growing health care field but don't want a clinical position.
- After gaining experience as a medical receptionist, you can advance to become a medical office manager and earn a higher salary.

Learn more about what a medical receptionist does, the skills you'll need to be successful in this role, and how to get started. Afterward, develop your knowledge and abilities with the Johns Hopkins Medical Office Manager Professional Certificate.

Johns Hopkins Medical Office Manager

professional certificate

Beginner level




- 6 month(s)

Skills you'll build:
Care Management, Patient Safety, Practice Management, Performance Review, Revenue Cycle Management, Medical Billing, Patient Registration, Medical Privacy, ICD Coding (ICD-9/ICD-10), Medical Billing and Coding, Data Analysis, Medical Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Management, Denial Management, Change Management, Claims Processing, Medical Terminology, Organizational Change, Continuous Quality Improvement (CQI), Risk Analysis, Health Systems, Project Management, Health Care Procedure and Regulation, Safety Assurance, Healthcare Project Management, Accident Prevention, Health Policy, Risk Management, Strategic Leadership, Managed Care, Performance Improvement, CPT Coding, Medical Coding, Insurance Policies, Insurance, Registration, Revenue Management, Payment Processing and Collection, Billing, Employee Engagement,

📌 Hospital Receptionist (Lucknow)
🏢 Tathatsu Hospital
📍 Lucknow