We are looking for a friendly, confident and customer-focused Host / Server to join our café team.
This is a customer-facing role, so professional grooming, confidence, good communication and a positive attitude are important.
Key Responsibilities
- Welcome guests and provide a warm first impression.
- Assist guests with seating and table arrangements.
- Take food and beverage orders accurately.
- Explain menu items and answer guest questions.
- Serve food and beverages efficiently and courteously.
- Check on guests during their visit and respond to requests.
- Coordinate with the kitchen and barista team to ensure smooth service.
- Maintain cleanliness and presentation of tables and the guest area.
- Follow café service standards and operating procedures.
- Handle guest interactions professionally and politely.
- Support the team during busy periods.
- Help maintain a welcoming and comfortable atmosphere for all guests.
Required Skills:
- Strong verbal communication and interpersonal skills.
- Good command of English, Hindi and Punjabi.
- Confident and comfortable interacting with customers.
- Friendly, courteous and service-oriented approach.
- Professional appearance and positive personal grooming.
- Ability to work as part of a team.
- Ability to remain calm and organized during busy service periods.
- Willingness to learn café operations and hospitality standards.
Education
A diploma or degree in Hotel Management, Hospitality, Tourism or a related field is an advantage but not mandatory.
Experience
Freshers are welcome to apply.
Previous experience in a café, restaurant, hotel, QSR or other customer-facing hospitality role will be an advantage.
- Enjoys meeting and interacting with people.
- Has a naturally friendly and positive approach.
- Communicates confidently with guests.
- Takes pride in providing good service.
- Is well groomed and professiona