The goal of the Publishing Performance and Intelligence Group (PP&I;) is to help deliver next generation digital publishing at Springer Nature and, as a result, grow the number of published articles, especially in Open Access (OA). Working closely with the Journals Group, Production, Technology, Marketing and Customer Services, we contribute to a wide variety of support work. This includes increasing the number of transfers of articles between journals, the commissioning of recent collections and strengthening editor engagement, as well as supporting and enhancing the end-to-end publishing process
About theRole
Springer Nature works with thousands of external and internal academic editors to run our journals and collections. We also work with hundreds of thousands of peer reviewers to ensure manuscripts are assessed for publication in a timely and appropriate manner. The Team Lead:
Editorial Engagement Support is responsible for providing an exceptional level of support to these editors and reviewers. A data governance, customer service and workflow management expert, the Team Lead manages a team of Editorial Engagement Support Specialists and Assistants across multiple locations, focusing on a specific portfolio of journals. Acting as a data producer for editor and reviewer information across the company, the Team Lead works with Journal Owners to ensures that information stored in enterprise-level systems and databases complies with agreed data standards. Collaborating with Operations, Technology and the wider Editorial Engagement Team, the Team Lead also guarantees that new editors and reviewers have a positive experience from the moment they agree to work on one of our journals.
Roles Responsibilities
1. Line Management: Ensuring team resources are effectively deployed to meet the needs of the organisation and individual team members, and provide the best level
📌 Team Lead: Editorial Engagement Support (Pune)
🏢 Springer Nature
📍 Pune
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