JOB DESCRIPTION

Join a team shaping the future of digital payments and drive your professional growth. Unlock your potential and make a meaningful impact in a fast-paced and cutting-edge environment.

Job responsibilities
- Drive global change and transformation initiatives to advance payments product innovation and operational excellence.
- Develop and execute structured change management strategies for high-impact technical initiatives.
- Manage end-to-end project lifecycles by setting milestones, tracking budgets, and allocating resources across concurrent workstreams.
- Conduct technical and operational impact analyses, including risk assessments, capacity planning, regulatory obligations, and control design to prevent downtime.
- Facilitate Change Advisory forums to review, prioritize, and approve technical change requests.
- Oversee implementation of payments technical changes to ensure alignment with business strategy and client needs.
- Create training and communication plans to guide non-technical staff through system transitions and adoption.




- Define and track efficiency impacts and success metrics through scorecards and project tracking tools.
- Coordinate working group and steering committee governance by setting agendas, preparing materials, documenting minutes, and driving action-item ownership.
- Communicate progress and decisions by delivering status updates and senior presentations to management and LOB executives.
- Strengthen risk and control outcomes by managing risks, issues, and dependencies, supporting audits and regulatory reviews, and partnering with operations leaders.

Required qualifications, capabilities, and skills
- Bachelor's degree in Business, Finance, Operations, Project Management, or related field.
- Strong business acumen and understanding of payments, treasury services, and cash operations.
- Technologically savvy, with experience in digital transformation and change/transition projects.
- Excellent organizational, communicatio

📌 Payment Lifecycle Associate I (Mumbai)
🏢 JPMorganChase
📍 Mumbai