Greetings from Tekfoods

We are currently hiring IT Support Executive / Technician (Experience in FMCG/ Food Processing/ Beverage sector mandatory)

Location: Kolkata, West Bengal

Keys & responsibilities:
1. Technical Support & Troubleshooting
- Diagnose and resolve hardware problems (PCs, laptops, printers, mobile devices) and software glitches (OS issues, productivity suites, specialized corporate apps).
- Troubleshoot basic network connectivity issues (Wi-Fi, Ethernet, VPN configurations).

2. System Installation & Maintenance
- Set up and configure current workstations, including hardware assembly, operating system installation (Windows, macOS, Linux), and standard software provisioning.
- Manage user accounts, permissions, and passwords using tools like Active Directory or Microsoft 365 / Google Workspace admin centers.
- Perform regular software updates, security patches, and hardware upgrades (e.g., replacing RAM or storage drives).

3. Security & Data Management




- Ensure antivirus software is up to date and active on all endpoints.
- Assist in routine data backup operations and facilitate data recovery when hardware fails.
- Educate staff on basic cybersecurity best practices, such as recognizing phishing attempts.

4. Asset & Documentation Management
- Maintain an accurate inventory of all company IT assets, software licenses, and peripheral equipment.
- Document technical issues, steps taken to resolve them, and internal processes to build a robust knowledge base.

Experience:
Minimum 1 year of experience as a IT Support Executive / Technician(Experience in the FMCGsector is highly Preferable).

Qualification:
Diploma in Hardware & Networking needed.
- (phone hidden).

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:
- Provident Fund

Work Location: In person

📌 IT Technician (Kolkata)
🏢 Tekfoods
📍 Kolkata