About your role:
You will be reporting to Sr. Manager—GIT Operations
What you will be doing:
- Handle complete visa processes for international tours, including documentation checks, form submissions, and appointment bookings
- Coordinate and issue travel insurance policies based on the destination and tour duration
- Book flights and trains for both group and customized tours, ensuring timely and cost-effective options
- Liaise with consulates, visa centres (e.g., VFS, BLS), insurance providers, and internal teams to ensure smooth and timely processing
- Maintain explicit communication with guests throughout the visa and travel documentation journey
What we need from you:
- Key skills: Communication, documentation, and coordination skills.
- Strong understanding of visa formalities for popular destinations.
- Quick learner will be preferred.
- Qualification: Graduate or diploma in Travel & Tourism, Hospitality, or related fields.
- Experience: 1-3 years in visa processing, ticketing, or travel documentation (preferred in a travel agency or tour company).
- Work hours: 10:30 am - 07:00 pm