Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will support our order-to-cash (OTC) operations and/or the customer collaboration agenda for a given market or set of customers. You will offer improved value and service to the customer and increase supply chain efficiency while offering clear accountability and transparency into customer performance through a single point of contact.
How you will contribute
You will:
Drive effective cross-functional communication among stakeholders including sales, logistics operations, demand planning, product supply and external partners
Achieve KPIs targets including customer service, invoice accuracy, overdues and deductions through effective implementation of processes
Development, coach, delegate and lead a team that can drive the business agenda and give them the chance to grow in the organization




Focus on account or channel-specific initiatives in efficient replenishment and availability while driving the implementation of joint value-creation initiatives identified through customer collaboration
Deliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
Experience in CS&L; function, ideally with excellent knowledge of OTC management and processes, customer supply chain management
Cross-functional experience (sales, CS&L; controlling, demand planning, and logistics and warehousing knowledge)
SAP, information systems, process design, standard operating procedures
Experience leading and developing a team
Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs
Great interpersonal, teamwork and communication skills
Able to influence, negotiate and apply commercial acumen
M

📌 AMEAOrder to Cash SME (Mumbai)
🏢 Mondelēz International
📍 Mumbai