A Server (also called Waiter/Waitress or Food Server) is responsible for taking orders, serving food and beverages, and ensuring guests have a good dining experience.
Main Responsibilities
- Welcome guests to the table
- Present menus and explain specials
- Take food and drink orders accurately
- Serve food and beverages
- Check customer satisfaction during meals
- Handle billing and payment
- Coordinate with kitchen and bar staff
- Maintain cleanliness of tables and service areas
Required Skills:
- Good communication skills
- Customer service attitude
- Basic food and beverage knowledge
- Multitasking ability
- Teamwork
- Patience and professionalism
Qualification
- Usually high school education or equivalent
- Hospitality training is an advantage
- Experience preferred in restaurants/hotels