Position: Salesforce Business Analyst

Location: Noida - Onsite

Experience: 5-8 years

Joining: Immediate to a maximum 10-day (serving notice period)

Role Overview

Hiring two strong Salesforce Business Analysts to bridge business stakeholders and delivery teams across Salesforce implementation, enhancement, and support initiatives. The role requires a proactive, detail-oriented qualified who can own requirements from discovery through UAT and release, while ensuring practical, scalable Salesforce solutions.

Key Responsibilities
- Lead discovery sessions, stakeholder interviews, workshops, and requirement-gathering activities.
- Analyse current business processes, identify gaps, and recommend Salesforce-led process improvements.
- Convert business needs into clear user stories, process flows, use cases, functional requirements, acceptance criteria, and solution documentation.
- Partner with Salesforce architects, developers, administrators, QA teams, and project managers to design and deliver fit-for-purpose solutions.




- Configure and validate declarative Salesforce capabilities where applicable, including objects, fields, page layouts, validation rules, flows, reports, dashboards, security, and sharing.
- Support requirements and solution design across Sales Cloud, Service Cloud, Experience Cloud, Lightning Experience, and related Salesforce capabilities.
- Manage and refine product backlogs; facilitate backlog grooming, sprint planning, demos, retrospectives, and other Agile ceremonies.
- Define test scenarios, coordinate SIT/UAT, support defect triage, validate fixes, and obtain business sign-off.
- Prepare process maps, BRDs/FRDs, functional specifications, data-mapping documents, release notes, training materials, and user guides.
- Work with integration teams to document data flows, interface requirements, API dependencies, error handling, and business rules.
- Support data migration activities, including field mapping, data-quality validation, reconcili

📌 Salesforce Business Analyst (Noida)
🏢 JobOppor
📍 Noida