Customer Service Engineer (Kolkata)

Customer Service Engineer (Kolkata)

13 Aug
|
Malvern Panalytical
|
Kolkata

13 Aug

Malvern Panalytical

Kolkata

Qualification: Engineering graduate or diploma holder with relevant experience
Experience : The Engr. should have three to ten years experience in high end Sophisticated Analytical Instrumentation, Control
Instrumentation or related Field.
Desirables:
1. Technically good in Electronics and Software
2. practical fault finding in the robo lab
3. Positive verbal and written communication skills.
4. A positive attitude and customer centricity
Job Description:
1. Installation and Calibration of systems
2. Provide corrective and preventive maintenance as per norms.
3. Manage SLAs
4. Maintain high uptime as per commitments to customers in their Contracts.
5. Ensure collection of account receivables.
6. Provide highest level of customer satisfaction.
7. Maintain a high uptime of systems and meet SLA by swift and effective service.
8. Achieve a high level of Customer Satisfaction for the project.

About us - Malvern Panalytical, Micromeritics and SciAps.
Together we are a powerful and highly complementary combination of market leading technologies.





We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.

Malvern Panalyticalinstruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.

Micromeriticsmanufactures systems for the characterization of particles, powders, and porous materials for a wide
- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.

SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in

📌 Customer Service Engineer (Kolkata)
🏢 Malvern Panalytical
📍 Kolkata

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