Key Responsibilities
- Assist clients with flight bookings, modifications, cancellations, and travel-related requests using the Amadeus GDS.
- Provide accurate travel information, fare quotations, and itinerary support.
- Resolve customer issues efficiently while maintaining a high level of customer satisfaction.
- Coordinate with airlines and travel partners when required.
- Build and maintain strong relationships with clients.
- Maintain accurate booking records and customer information.
- Follow company policies and service standards.
Required Skills & Qualifications
- Hands-on experience with Amadeus GDS is mandatory.
- Excellent verbal and written communication skills in English.
- Strong customer service and client-handling abilities.
- Good problem-solving and multitasking skills.
- Ability to work in a fast-paced environment.
Preferred Experience
- 1-3 years of experience in the travel or aviation industry.
- Experience in flight reservations, ticketing, and customer support will be an advantage.
What We Offer
- Market-competitive salary (based on experience).
- Professional and supportive work environment.
- Career growth opportunities.
- Training and skill development.