Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFutureAbout this Role
We are seeking an experienced Principal IP Network Engineer to provide expert-level Level 3 operational support, incident management, and advanced troubleshooting across complex service provider IP/MPLS, transport, and optical networks. This role is focused on leading the resolution of critical customer-impacting incidents, driving service restoration, and acting as the highest operational escalation point before vendor engagement.
The successful candidate will combine deep technical expertise across multi-vendor service provider platforms with solid stakeholder management, customer engagement, and operational leadership capabilities. They will work closely with Operations, Engineering, Vendors, and Customers to ensure network stability, service reliability, and continuous operational improvement.
What you’ll do
Incident Management & Service Restoration
Lead the technical resolution of major incid
📌 Senior Manager_IP Network (Pune)
🏢 Vodafone
📍 Pune