About this role:
Wells Fargo is seeking a Lead Infrastructure Engineer
Lead Infrastructure Engineer to help drive reliability, operational excellence, automation, and service resiliency across our Workplace Technology portfolio.
This role will provide technical leadership for the technologies that enable our employees to work, collaborate, and communicate every day. You will partner closely with engineering, infrastructure, security, and architecture teams to improve service reliability, reduce operational effort through automation, strengthen observability, and ensure a consistent end-user experience at enterprise scale.
Our Workplace Technology landscape includes:
Microsoft 365 (Teams, Exchange, SharePoint, OneDrive, Copilot), Collaboration & Productivity Services
Endpoint Management & Intune, Software Distribution Services
Entire PC Lifecycle Management
Workplace Compute (Windows Endpoints, VDI, Windows 365)
Compliance, Security, and Regulatory Services




This is a highly visible role that will influence the reliability strategy and operational maturity of Workplace Technology services globally.

In this role, you will:
Lead reliability and operational support for Workplace Technology platforms serving a global workforce.
Drive the adoption of Site Reliability Engineering (SRE) practices, including service health monitoring, SLOs, SLIs, and operational metrics.
Lead response and recovery efforts during major incidents, coordinating across technology teams to restore services and minimize business impact.
Drive root cause analysis and continuous improvement initiatives to improve service stability and prevent recurring issues.
Champion automation, self-healing capabilities, and process simplification to reduce operational toil.
Build and enhance observability capabilities using monitoring, telemetry, logging, and user experience insights.
Partner with engineering teams on platform modernization, cloud adoption, resiliency improvements, and operational readiness.
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📌 Lead Infrastructure Engineer (Bengaluru)
🏢 Wells Fargo
📍 Bengaluru