JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a recent industry, join our team as we help shape a brighter way forward.
JOB DESCRIPTION: Senior Soft Service Executive
Job Location: White fields, Bangalore
Designation: Senior Soft Service Executive
Educational Qualification: Any Graduate
Experience Required: 3-5 years
Shift Timings: Rotational Shifts
Work Schedule: 6 days/week
Notice Period: Immediate Joiner
What this job involves
Roles & Responsibilities:
Assist and monitor to ensure all building procedures and performance measures are maintained at all times




Assist with the development and monitoring of the Planned Preventative Maintenance programme. Ensure vendor compliance with agreed progresses
Ensure Regional Operations procedures are followed to ensure service standards are maintained
Seek ways to constantly reduce costs and improve operational standards
Ensure consistency of regional policies & procedures with constant updating as required
Implement, comply with and audit all internal management systems, for quality assurance
Ensure all Critical Environment (CEM) requirements are met.
Ensure all Reactive Maintenance is completed as per the agreed timeframes.
Ensure all Financial Management requirements are completed in a timely and accurate manner
Provide superior customer service
Ensure feedback from client sessions is recorded and action to the satisfaction of the end user.
Pro-actively manage expectations ensuring that the service levels are maintained
Assist in the monthly finance reporting as required
Active involvement

📌 Senior Soft Service Executive (Bengaluru)
🏢 JLL
📍 Bengaluru