Publication date : Aug 10, 2026, 12:00AM
Contract duration :
Orange Business is here
About us
Join us at Orange Business
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the role
Within Orange Wholesale International , the Customer Support Center provides after-sales service to international customers (Operators and GAFAM internet players). Joining us is an opportunity to work in an international and multicultural workplace, with great exposure to international subsidiaries and customers, but also to work on one of the strategic axes of the Engage 2025 plan.
Main activities
-Planned work and Change management on Orange Wholesale International Network.
We are looking for a candidate who will be responsible for coordinating and managing Change requests on our backbone network. He will work with different actors around the world: Customers, Providers, Technical NOCs, and Partners.
¦MAINS MISSIONS
Change Management:
-Follow the operations carried out on our network by ensuring the correct impacts calculation and customer notifications
-Work closely with international partners to accept and qualify planned network changes on their network impacting Orange customers.
-Represent our customers so that maintenance is carried out with contract compliance.
¦ACTIVITIES
Change Management Activity :
-Create, using the appropriate tools, a follow-up maintenance ticket, calculating the impact of operations.
-Notify all customers who will be impacted by respecting the notice periods and the pe