Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FSCM Credit Management
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, thereby supporting the overall business objectives effectively and efficiently.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.




- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system processes and workflows to enhance operational efficiency.
- Mentor junior team members by sharing knowledge and guiding them through complex issues.
- Coordinate with stakeholders to ensure alignment of support activities with business goals.

Qualified & Technical Skills:
- Must To Have Skills: Proficiency in SAP FSCM Credit Management.
- Strong analytical and problem-solving abilities related to credit management processes.
- Experience in diagnosing and resolving issues within SAP Financial Supply Chain Management modules.
- Ability to work with cross-functional teams to implement effective solutions.
- Familiarity with system monitoring tools and incident management practices.
- Excellent communication skills to facilitate collaboration

📌 Application Support Engineer (Indore)
🏢 Accenture
📍 Indore