International Customer Support Executive – Blended Process
Location: Newtown, Kolkata
Industry: International BPO / Customer Support
Job Type: Full time | Work From Office
Salary: ₹3.30 LPA
Job Overview:
Join a reputed global MNC and kick-start your career in international customer support. We are looking for enthusiastic candidates to handle voice and chat interactions with international customers while delivering exceptional customer service and ensuring customer satisfaction.
Key Responsibilities:
• Handle international customer interactions via voice and chat channels
• Resolve customer queries effectively and professionally
• Deliver high-quality customer service and support
• Accurately document customer interactions in the system
• Meet quality, productivity, and compliance standards
• Collaborate with internal teams to ensure seamless customer experience
Requirements
Freshers and candidates with up to 11 months of experience can apply.
Undergraduate or Graduate candidates eligible
Excellent spoken and written English communication skills
Comfortable working in rotational shifts, including night shifts
Immediate joiners preferred
Benefits
Salary: ₹3.30 LPA
One-Way Cab Facility
Virtual Interview Process
Opportunity to work with a reputed Global MNC
Excellent Career Growth Opportunities
Exposure to International Customer Support Processes