Customer Service Analyst (Bengaluru)

Customer Service Analyst (Bengaluru)

13 Aug
|
Accenture
|
Bengaluru

13 Aug

Accenture

Bengaluru

Skill required: Language Translation - Customer Service
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
Language - Ability:French - Expert
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The French-Speaking Recruitment Support Specialist serves as the primary point of contact for French-speaking candidates throughout the hiring process.



The role focuses on delivering an exceptional candidate experience by handling inbound and outbound calls, answering candidate queries, scheduling interviews, providing application status updates, guiding candidates through recruitment and onboarding steps, and maintaining accurate records in the recruitment system. Working closely with recruiters and hiring managers, this role ensures timely communication, resolves candidate concerns, and supports a smooth, productive, and customer-centric recruitment process. C1-level French proficiency is mandatory. Key Responsibilities: • Engage with French-speaking candidates via phone, email, and chat. • Guide candidates through the recruitment and onboarding process. • Schedule interviews and provide timely updates on application status. • Answer candidate queries and resolve concerns professionally. • Maintain accurate candidate records in the recruitment system. • Collaborate with recruit

📌 Customer Service Analyst (Bengaluru)
🏢 Accenture
📍 Bengaluru

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