13 Aug
|
GCC India
|
Hyderabad
13 Aug
GCC India
Hyderabad
Where Ambition Meets Innovation
At LPL’s Global Capability Center, you'll find a collaborative culture where your voice matters, integrity guides every decision, and technology fuels progress. Your skills, talents, and ideas will redefine what's possible. LPL's success reflects its exceptional employees, who together pursue one noble purpose: empowering financial advisors to deliver personalized advice for all who need it. We’re proud to be expanding and reaching recent heights in Hyderabad.
Join us as we create something extraordinary together.
Role Overview
LPL Financial is seeking a Senior Engineer – Integrated Command Center (ICC) to serve as a principal technical authority within Production Services. This role is responsible for enterprise‑wide incident response excellence, observability maturity, and operational resilience across LPL’s most critical platforms.
As a Senior Engineer, you will lead complex incident management, advanced diagnostics, monitoring strategy, and systemic risk reduction initiatives. You will partner deeply with SRE, Observability, Infrastructure,
Automation, and Application Engineering teams to proactively prevent incidents, reduce detection ambiguity, and improve mean time to detect (MTTD) and mean time to restore (MTTR) at scale.
This is a high‑impact role focused on technical leadership, influence, and long‑term reliability outcomes, rather than day‑to‑day alert handling.
Key Responsibilities
Enterprise Incident Response Leadership
Act as a principal technical authority during high‑severity and enterprise‑impacting incidents.
Lead advanced troubleshooting and multi‑domain triage across applications, infrastructure, cloud, and network layers.
Drive technical containment and restoration strategy in partnership with domain engineering teams.
Establish incident command best practices, escalation models, and responder behaviors.
Ensure incidents are resolved with a focus on durable fixes, not temporary recovery.
Observability & Monitoring
📌 Senior Engineer – Integrated Command Center (Hyderabad)
🏢 GCC India
📍 Hyderabad