We are looking for a Customer Relationship Intern who is proactive, confident, and customer-focused. The intern will be responsible for engaging with existing customers, understanding their experience with our products and services, collecting valuable feedback, addressing customer queries, and identifying opportunities to introduce and cross-sell new and upcoming products.
The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to handle customer queries professionally and efficiently.

Key Responsibilities:
Engage with existing customers to understand their experience with our products and services.
Conduct regular customer interactions to collect feedback, suggestions, and satisfaction levels.
Understand customer requirements and identify areas where additional products or services can add value.
Respond to customer queries promptly and provide appropriate information or solutions.
Build and maintain solid, professional relationships with existing customers.




Introduce customers to new and upcoming products and services based on their requirements.
Identify and generate cross-selling and upselling opportunities from the existing customer base.
Follow up with customers regarding feedback, requirements, product updates, and pending queries.
Coordinate with internal teams to ensure timely resolution of customer concerns.
Maintain accurate records of customer interactions, feedback, follow-ups, and opportunities.
Share customer feedback and insights with the relevant teams to support product and service improvement.
Contribute towards customer retention, satisfaction, and business growth.

Requirements
Graduate or pursuing graduation/post-graduation in B. A, BBA, B.Com, MBA, Marketing, Business Administration, or a related field.
Excellent verbal and written communication skills.
Strong interpersonal and customer-handling abilities.
Confident and professional while communicating with customers.
Proactive approac

📌 Customer Relationship Intern (Gurugram)
🏢 ID Tech Solutions
📍 Gurugram