We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, outstanding benefits, and a team that wants you to grow and succeed.

Business Process Chief Expert — Customer Industry Solutions (CIS)

What You Will Do

Lead customer innovation engagements: Run discovery workshops and FDE-style boot camps with business and IT stakeholders to surface, qualify, and prioritize high-value Industry AI opportunities.
Define high-value Industry AI use cases: Translate business challenges into implementable AI solutions — covering data requirements, agent architecture, KPIs, and quantified value metrics.
Own the end-to-end lifecycle: Drive use cases from discovery to deployment — defining requirements,



building prototypes and acceptance criteria, partnering with engineering throughout, and validating business outcomes.
Deliver value rapidly: Apply a fast, iterative model that puts measurable customer value in production within weeks, not quarters.
Build the Industry AI portfolio: Turn customer learnings into industry-specific AI assets and accelerators — with documented financial and operational value, reusable across SAP globally.
Champion thought leadership and C-suite co-innovation: Represent SAP's Industry AI vision in executive forums and industry conferences, and lead strategic co-innovation at the C-suite level to shape customers' multi-year transformation agendas.
Mentor and elevate colleagues: Actively mentor team — building capability in use case design, value engineering, and customer engagement across the practice.

What You Bring

Deep industry expertise: 15+ years in Manufacturing, Energy & Natural R

📌 Business Processes Chief Expert CIS (India)
🏢 SAP
📍 India