Meet the Team
Join Cisco Customer Experience (CX), a team of extraordinary technical guides dedicated to delivering premier customer experience. We tackle the tough business challenges with network-centric solutions that accelerate customer and partner success, validated by robust financial results, high customer satisfaction, industry recognition, and employee satisfaction.
Your Impact
As a Wireless Network Consulting Engineer (NCE), you will drive technology design, implementation, execution, and optimization for projects and accounts to accelerate customer outcomes. You will assist customers with integration and implementation of Cisco technologies, support presale activities by translating business requirements into solution designs and build customer simulations in test labs to resolve and validate issues. You will also build and deliver customer collateral, documentation, and knowledge transfer, drive customer technology transitions influencing solution architectures and services,



and act as an individual contributor aligned with company policies and Professional Services’ strategies.
Associate with customers and internal/external resources on design, deployment and optimization of Cisco services and solutions.
Take ownership of customer account from requirement workshop to delivery of outcomes
Implement new techniques and methodologies in customer delivery and share lessons learned with the broader team.
Build and review project deliverables such as design recommendations, high-level and low-level designs, and implementation/change management plans.
Build and use test environments to resolve sophisticated problems and compatibility issues.
Demonstrate experience in using AI solutions and tools to configure and deploy networking products and solutions.
Contribute to the development of digital intellectual capital (e.g., skills, agents, workflows).
Act as a focal point for problem resolution for assigned customer engagements, ensuring accurate and quick resolut

📌 Consulting Engineer (India)
🏢 Cisco
📍 India