Company Description
Raj Shipping Agencies is a trusted partner to major oil companies and offshore contractors, known for reliability, efficiency, and integrity.
Role Description
This is a full time, on-site Receptionist role based in Mumbai. The Receptionist will manage the front desk, welcome visitors, and ensure a professional and courteous experience for clients and partners. Daily responsibilities include answering and directing phone calls, handling inquiries, managing visitor logs, and coordinating meeting room bookings. The role also involves basic clerical tasks such as handling mail and courier services, maintaining records, and supporting administrative staff with crew flight booking. The Receptionist will work closely with internal teams to ensure smooth office operations and uphold Raj Shipping Agencies’ standards of service and integrity.
Qualifications
- Candidates should possess excellent Phone Etiquette and Communication skills to answer calls professionally and interact effectively with clients, visitors, and team members.
- Candidates should possess solid Customer Service skills to provide a courteous and helpful experience to all visitors and callers.
- Candidates should have proficiency in basic computer applications (e.g., email, word processing, spreadsheets) and the ability to learn internal systems.
- Previous experience in a receptionist or front office role is preferred; a high school diploma or equivalent is required, and additional administrative training is an advantage.
- Candidates should have working proficiency in English (speaking, reading and writting)