Roles and Responsibility
- Manage front desk operations, including handling guest inquiries and resolving issues professionally.
- Provide exceptional customer service by ensuring prompt and effective response to guest requests and concerns.
- Maintain high standards of cleanliness and organization in public areas and guest rooms.
- Collaborate with other departments to ensure seamless service delivery and high-quality guest experience.
- Handle cash transactions accurately and efficiently at the front desk.
- Ensure compliance with company policies and procedures while maintaining a positive attitude towards guests.

Job Requirements




- Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving skills are necessary to resolve guest complaints and issues promptly.
- Basic knowledge of hotel management systems and software is preferred.
- A high school diploma or equivalent is required; a degree in hospitality or a related field is an asset.
- Candidates must be able to stand for long periods, move quickly between rooms, and work flexible hours as needed.

📌 Guest Service Associate (Lonavla)
🏢 Naukri Hospitality Jobs
📍 Lonavla