Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive workplace where your well-being is prioritized and your potential can thrive.

The Role
Your Role:
In this advisory capacity, you will guide and support client organizations through the analysis, planning, and modernization of their digital solution landscapes. You will define robust application architectures—spanning custom, package-based, and modern software solutions—to determine modernization priorities, overall design frameworks, and full-stack system integrations. By combining strategic insight with technical domain knowledge, you will evaluate application choices, design seamless integration strategies,



and empower businesses to modernize their underlying technology environments effectively.
What you will do:
Maconomy ERP Support: Provide dedicated L2/L3 technical support for Deltek Maconomy Financials, utilizing a strong functional understanding of the platform.
Module Troubleshooting: Diagnose and resolve system anomalies across core modules, including AP, AR, GL, Fixed Assets, Timesheets, and Contract Management.
Issue Remediation: Analyze application, batch, interface, and data integrity issues to perform root cause analysis and drive permanent technical resolution.
ITSM Governance: Manage incidents and service requests end-to-end within ServiceNow, ensuring strict adherence to WPP governance SLA and XLA metrics.
Data Validation: Validate transactional data across accounting modules and manage Maconomy reporting outputs and complex reconciliation activities.
Cross-Functional Collaboration: Partner with applicat

📌 Maconomy Support Analyst (Chennai)
🏢 Kyndryl
📍 Chennai