Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary:
The Technical Information Solutions (TIS) team within the Product Support and Logistics division (PSLD) creates and delivers technical parts and service information accessible via SIS and SIS2GO critical for the repair and service of Caterpillar products. Over 300,000 dealer and customer users depend on the information created, managed, and delivered by this team to identify and order Cat parts.
In TIS, the Service Information Specialist creates and maintains Service information for Caterpillar products.
What You Will Do:




Develop Service information for delivery via the Service Information System (SIS) to dealers and customers worldwide for servicing Caterpillar Machines.
Utilize the ACM (Advanced content management) system and graphics tools to develop Service Information and graphics supporting Recent Product Introductions (NPI) and regular Engineering changes.
Perform complex research of engineering information using 3D Models in Vismockup/Creo/ICIDO, PRWB and SIS2.0 and collaborate with Product groups and Engineering teams globally for service information content development.
Ensure all service information is created accurately, participate in process improvement efforts and follow authoring standards.
Additional Information:
This position is in Chennai, India
Must be able to travel up to 10% (includes some international travel)
What You Will Have
Customer Focus: Knowledge of the values and practices that align customer needs and

📌 Service Information Specialist (Chennai)
🏢 Caterpillar
📍 Chennai